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The Manager's Mic With Paul Leon, MBA
The Manager's Mic With Paul Leon, MBA
The Manager’s Mic is a leadership podcast that provides tips for people leaders—covering strategy and communication skills that improve teamwork—offering lessons from Paul Leon and leaders who share their experiences. Paul Leon, MBA, is a sales leader and strategist who has worked with over 500 teams. Whether leading a first or tenth team, you will level up your leadership skills by consuming content from The Manager's Mic Podcast.
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Oct. 21, 2026

How Leaders Build Teams That Speak Up

How Leaders Build Teams That Speak Up
The Manager's Mic With Paul Leon, MBA
How Leaders Build Teams That Speak Up
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Goodpods iHeartRadio
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Season 4 Business Leadership

Good intentions do not always lead to good leadership. Your team may experience your words and actions differently than you expect. In this episode of The Manager’s Mic, Paul Leon, MBA, talks with Jenny Catalano, founder and CEO of Impact Events Collective. Jenny is a former chief operating officer with more than 20 years of leadership experience.

Jenny explains the Impact Gap™: the difference between what leaders mean to do and what employees actually experience. She shares how everyday conversations and decisions can build trust—or cause people to pull away.

Follow Jenny

Website

LinkedIn

Forbes Article That Refrences Her Expertise

Chapters

00:00 Introduction to Jenny Cantalano and her work

01:28 Defining leadership in practical terms

03:17 Impact events and leadership solutions

04:36 Disconnects between leaders and employees

05:14 Common denominators in leadership misses

07:11 The importance of employee voice and listening

08:35 Diagnosing organizational disconnects

12:15 Employee and leadership diagnostic process

14:48 Interpreting diagnostic results

16:44 Creating a culture of trust and integrity

18:20 Addressing leadership blind spots

20:02 The future of leadership in an AI-driven world

22:22 Building resilient and engaged teams

24:16 Challenges of leadership in organizational change

27:24 Decision-making in complex leadership scenarios

31:56 The importance of authenticity and values

Legal Disclaimer

Leonsolutions, LLC, and the content it produces are for educational purposes; your results may vary. No guarantee of results is claimed. The publisher of this content is not responsible for any actions taken or not taken as a result of reading, watching, or listening to our content.

Jenny Catalano Profile Photo
Jenny Catalano

Founder & CEO

Jenny Catalano is the Founder and CEO of Impact Events Collective and a former COO with more than 20 years of leadership experience across operations, finance, HR, and executive leadership. Her work explores the often-overlooked gap between what leaders intend and what employees actually experience, and how everyday leadership moments influence behavior, culture, and organizational performance. Jenny is the creator of the Impact Gap™, Defining Moment Model™, Leadership Lens™, and Impact Gap Diagnostic™, practical frameworks designed to help leaders better understand their influence and lead with greater awareness and intentionality. She is a speaker, facilitator, and writer whose work challenges organizations to rethink how they identify, develop, and prepare people for the responsibility of leadership.